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A trusted on-demand in-home care platform that empowers families and caregivers with accessible, customizable, and independent care solutions.

Homecare

Scope of work

UX/UI Design, Service Design

Industry

Health Tech / Elder Care

Raised

Undisclosed

Website

www.mfhomecare.com

Description

MF Homecare is a next-generation in-home care platform that directly connects clients with vetted caregivers—removing intermediaries and delivering personalized, transparent services at up to 40% lower cost compared to traditional agencies.

Key Highlights

  • On-demand care booking: Caregivers available within 90 minutes or scheduled up to three months in advance.

  • In-app chat & live tracking: Real-time updates on caregiver arrival and progress.

  • Decentralized caregiver network: Caregivers set their own schedules, rates, and service areas—ensuring flexibility and fair pay.

  • Trust & transparency: Verified caregiver profiles with reviews and ratings for added confidence.

  • Mobile-first experience: Seamless booking, secure Stripe payments, and intuitive navigation via portal and app.

This redesign emphasized usability, transparency, and mobile accessibility—reinforcing MF Homecare’s mission to make in-home care dignified, affordable, and user-controlled.

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